Data & Cookies policy

Durup Aps collects customer user data in order to deliver a seamless and safe service for customers. We collect data for the following reasons:

1.To be able to complete purchases
2.Through contact with our customer care team
3.Through our Loyalty Programs & newsletters
4.Through web analytics for a user friendly experience.

This data may include your name, delivery and billing address, email address, contact numbers and specific purchase details. Please see attachment 1 for detailed information about the information gathered.In addition to data collection, we automatically receive your IP address when you browse our website, in order to transfer information that helps us learn about your browser and operating system. This is not connected to any personal information.

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We use cookies when you visit our site. There are four main types of cookies – how and why we use them is listed below:

1. Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag”
2. Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience
3. Customer preference cookies – when you are browsing or shopping on Durup, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
4. Targeting or advertising cookies - We use AdRoll and Criteo online and on social media to be able to deliver relevant ads and to create the best possible experience for you. These cookies also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at